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Executive - Revenue Assurance

Job Profile

 

  • Conduct effective analysis on all revenue streams under the supervision and guidance of the Manager – Revenue Assurance to identify fluctuations, configuration issues and issues pertaining to XDRs (generation/loading/rating/recording of xDRs)
  • Roaming High Usage/NRTRDE monitoring on off office hours and weekends and effective communication of identified High Usage details to relevant stakeholders 
  • Proven ability to work in a fast paced environment, prioritize tasks and deliverables, and interact effectively with cross-functional teams
  • Report the findings and recommendations upon analysis and submit the reports through the Manager – Revenue Assurance and Heads of Assurance Department for the consideration and reference by the Senior Management 
  • Liaise with the middle management and the senior management in conducting analysis and discuss the findings together with recommendations in order to address the identified risks

Candidate Profile

 

  • Possess a Degree in Business Management, IT, Statistics or equivalent
  • Excellent development skills in IT especially in the areas of SQL, Java and Visual Basic
  • Excellent knowledge of Microsoft Excel and PowerPoint applications
  • Part qualification in CIMA/ICASL/ACCA/CMA and HND in Telecommunication will be an added advantage
  • An analytical and inquiring mind to assess evidence and facts to identify and challenge the discrepancies and carry out further investigations
  • Excellent communication skills, both oral and written, and presentation skills to produce reports with clarity and precise facts upon logical findings and recommendations and the ability to present the outcome with valid explanations and justifications
  • A good team player with excellent inter-personal skills and the ability to effectively work in a team environment and other regulatory bodies
  • Ability to work independently and work under pressure
  • Should have a flexible approach towards work on a shift basis including night shifts
  • Should be below the age of 28


 

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Executive/ Senior Executive - Financial Reporting

Job Profile

·    Report prepaid revenue in accordance with the relevant accounting standards and group reporting policies.

·        Report the Interconnection revenue and cost for both prepaid and postpaid

·        Carryout the netting and setting off the interconnect payables and receivables.

·        Carryout variance analysis for all the reported revenue and cost with the prior months and identify reasons for any significant fluctuations

·         Represent the finance department at Change Management Request (CMR) meetings to analyse  the financial implication of the changes implemented and to ensure all changes are being captured in the reporting systems

·         Reconciling the   IN balances with ledger balances as at every month end

·         Review the daily IN to IN reconciliation

·         Prepare aging reports for receivables and payables as and when required

·         Complete the other internal controls by due dates.

·         Liaise with external and internal auditors, and group auditors

 

Candidate Profile

·         Should possess part qualification from the Institute of Chartered Accountants of Sri Lanka / CIMA or equivalent

·         Minimum of three year experience preferably covering the requirements of the job profile.

·         Comprehensive knowledge of Accounting Standards and Principles

·         Should be an individual with the ability to work under pressure and minimum supervision.

·         Ability to work extended hours and weekends to meet deadlines.

·         Should possess good communication skills in English.

 

 

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Internship


Etisalat Lanka offers training opportunities for young and energetic individuals who are interested in an internship.

 

Duration: 03 - 06 months

 

Candidate Profile

• A dynamic personality who is eager to take on challenges
• Good track record of secondary education
• Graduates / Undergraduate student from a recognised university or partly qualified in CIMA/CIM/HRM/HRD/Supply Chain Management/ IT or equivalent
• Excellent communication skills in English both written and spoken
• Good knowledge of MS Word, Excel and PowerPoint
• School leavers are also encouraged to apply
• Should be below the age of 24

 

A monthly allowance will be paid during the training period.

 

 

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Call Center Executive

Job Profile

  • To provide speedy and accurate solutions to customer enquiries
  • Responsible for the delivery of best service to customers to ensure high level of service standards

 

Candidates Profile

·         Should have successfully completed the Advenced Level Examination

  • Resilient individual with flexibility in working hours including evening shifts
  • Should be between the age of 19-25
  • School leavers are encouraged to apply
  • Experience in Call Centre/ Customer Care will  be an added advantage
  • Good communication skills in English & Sinhala, both written & spoken ( Tamil will be an added advantage)
  • A young and dynamic individual with “can do attitude”

 

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Assistant Manager - IT and Enterprise Projects

Job Profile

  • Responsible for timely implementation and management of assigned IT and Enterprise projects
  • Preparation of project status reports of IT and Enterprise Projects and update management on  status
  • Prepare and submit RFP (Request For Proposals),Vendor evaluations and other related documentation
  • Oversee compliance requirement and report on same to Manager IT and Enterprise Projects.
  • Assist in the implementation of end user change requirement and other project related activities in a supportive role to management
  • Prepare and maintain technical and project documentation.
  • Adhere to all policies, procedures and business code of ethics and ensure that they are properly communicated within the team

 

Candidates Profile

  • Degree in Electronics Engineering/Computer science/ IT /software engineering or equivalent
  • PMP certification or Prince 2 certification will be an added advantage.
  •  Sound knowledge in programming concepts
  • Industry experience will be an added advantage
  • Knowledge in telecommunication billing systems will be an added advantage
  •  Knowledge in networking and telecommunication will be an added advantage
  • Ability to prioritize and execute multiple tasks in a high-pressure environment, with minimal supervision
  • Ability to work in a team environment and be self-motivated
  • Oral and written English communication skills

 

 

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Executive - Billing Operations

Job Profile

·         Execution of daily billing operational activities

·         Responsible for checking the accuracy and completeness of billing and billing related processes

·         Coordinate with  internal and external stakeholders

·         Execution of billing internal controls and daily reconciliations

·         Support the carrier invoice reconciliation and dispute resolution process

Candidate Profile

·         High degree of analytical skills, computer skills and hands on experience in SQL and data bases

·         Full or Part qualification in IT/Engineering/Telecom/Statistics or equivalent

·         Should be a proactive, innovative and open minded individual

·         Ability to work under pressure and must have a flexible approach towards work

·         Knowledge on programming language and roaming operational functions will be an added advantage

·         A good team player below the age of 26

 

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Software Engineer - Business Support System Development

Job Profile

 

·         Design and develop software or solutions which supports internal business and customer requirements.

·         Responsible for overall project management including documentation of project requirements and design

·         Manage different stakeholders of the project to complete in agreed time line

 

 

Candidates Profile

 

·         Degree in Electronics engineering/Computer science/software engineering or equivalent

·         Knowledge in PHP, Java, JavaScript, Web services, AJAX, MySQL, JQuery, CSS/HTML, Spring, Hibernate, Maven

·         Sound knowledge of software development life cycle and OOP concepts.

·         Industry experience will be an added advantage

·         Knowledge in networking and telecommunication will be an added advantage

·         Ability to prioritize and execute multiple tasks in a high-pressure environment, with minimal supervision

·         Ability to work in a team environment and be self-motivated.

·         Oral and written English communication skill

 

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Executive - Commercial Procurement

 

Job Profile

  • Liaise with overseas / local suppliers to procure goods and services
  • Responsible for procurement related system usage, report generation and PO generation
  • Liaise with suppliers for commercial related requirements.
  • Coordinate with users for sample/concept approval
  • Ensure the best product/service at the best price for the organization.
  • Responsible for direct interaction with suppliers and user departments

Candidate profile

  • Undergraduate or part / full qualification in supplies and material management
  • Part qualification in CIM /SLIM will be an added advantage
  • Be innovative and must be fluent in English
  • Should be self-motivated and willing to work under pressure
  • Experience in a similar field and in handling artwork, promotional material and event coordination will be an added advantage
  • Should be below the age of 28

 

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Executive - Fraud Prevention

Job Profile

 

  • Effectively contribute to plan the investigations of the Fraud Management Team along with own investigation assignments with the supervision and direction of the Manager – Fraud Prevention.
  • Conduct effective investigations, under the supervision and guidance of the Manager – Fraud Prevention; on alleged fraud, irregularity or misconduct by securing the evidence at the standard of a criminal litigation having analyzing records, interviewing witnesses and subjects, attending in Courts/Tribunals/Mediation Boards when required to give evidence. 
  • Report the findings and recommendations upon analysis and submit the reports through the Manager – Fraud Prevention and appropriate Heads of Internal Audit and Assurance for the consideration and reference by the Senior Management.
  • Liaise with the middle management and the senior management in conducting investigations and discuss the findings together with recommendations in order to address the identified risks.

 

Candidate Profile

 

  • Possess a Degree in Business Administration, IT or equivalent.
  • Excellent development skills in IT especially in the areas of SQL, Java and Visual Basic are a must.
  • A part qualification in CIMA/ICASL/ACCA/CMA and HND in Telecommunication will be an added advantage.
  • An analytical and inquiring mind to assess evidence and facts to identify and challenge the discrepancies and carry out further investigations.
  • Excellent understanding of and commitment towards diversity and equality in the workplace.
  • Excellent communication skills, both oral and written, and presentation skills to produce reports with clarity and precise facts upon logical findings and recommendations and the ability to present the outcome with valid explanations and justifications.
  • A good team player with excellent inter-personal skills and the ability to effectively work in a team environment and other regulatory bodies.
  • Ability to work independently and work under pressure.   
  • Should have a flexible approach towards work on a shift basis including night shifts.
  • Should be below the age of 28.

 

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Customer Care Agent

 

Locations: Anuradhapura /Chillaw / Galle/ Seeduwa/ Tangalle / Colombo/  Kalutara / Ratmalana / Kiribathgoda

 

 

Job Profile

  • Responsible for serving frontline customers in order to meet their requirements
  • Maintain the service level standards in serving the customers
  • Responsible for accepting customer requests and executing same
  • Execution of promotional tasks assigned at customer care desks
  • Work together as a team to achieve sales and revenue targets
  • Escalation of issues to relevant stake holders and  resolve same whilst meeting the assigned KPIs
  • Provide reports a s requested by the relevant managers

 

 

Candidate Profile

·     A good track record of secondary education

  • An individual with good communication skills and pleasing personality with Customer care “at heart”
  • Good knowledge in MS office applications will be an added advantage
  • Experience in Telco or customer service will be an added advantage
  • Should be based in the designated location
  • Should be between the ages of 18 and 25

 

 

 

 

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Executive - Administration

 

Job Profile

  • Handling work related to leasing of Telecommunication sites (Other Operators’ sites, In-building sites, Cellular sites on wheels and sites built on Government and Mahaveli Authority owned lands)
  • Assisting in work related to sharing Etisalat owned sites by other operators
  • Maintaining site detail database and other relevant Automated systems by updating and monitoring regularly
  • Responsible for processing rent payments relating to Etisalat owned sites and other operator’s sites
  • Deal with all relevant stake holders and regulatory authorities and maintain a good business relationship
  • Responsible for carrying out day to day activities to new projects

Candidate profile

  • Should possess a good track record of secondary education with sound knowledge in IT (MS Office package) and basic knowledge in Accounts
  • Good communication skills in English both written and verbal, Tamil optional
  • Resilient individual with flexibility in working hours
  • A self-motivated individual
  • Minimum 4 years of experience in the relevant field is a must
  • A self-learner with the willingness to take up challenges and responsibilities

 

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Assistant Manager - Products

Job Profile

  • Manage  the assigned category in the overall portfolio of the organization
  • Introduce innovative products/services and promotional schemes to drive growth within the category profitably
  • Carryout segment analysis to enable positioning of product offerings through effective Marketing mix.  

 

Candidate Profile

  • Should possess a degree  from a recognised university, MBA will be a definite advantage
  • Should possess a professional qualification in CIMA/CIM
  • Technical background would be an added advantage but not a must.
  • High degree of numerical, analytical skills, computer skills and knowledge on MS Excel Advanced, SQL is a must.
  • Strong verbal and written communication.
  • Ability to work in teams and independently on multiple projects
  • Minimum 2 years of experience in in Telco environment is preferred

 

 

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Audit Assistant

Job Profile

 

  • Responsible for verification of stocks, assets  and cash throughout  the country
  • Reconciliation and verification of assets and cash
  • Responsible for audit on distribution forces 

 

Candidates Profile

 

  • Should possess a good track record of secondary education, professional qualification in AAT/CIMA/ACMA will be a definite advantage
  • Willingness to travel frequently to any part of the island
  • Possession of a motor cycle license and ability to speak in all three languages will be an  added advantage  
  • Experience in an audit firm will an added advantage
  • Candidates from Anuradhapura / Vavuniya are encouraged to apply
  • Should be below the age of  25 years
  • Computer literacy is a must

 

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Associate - Subscriber Registration Operation

Locations: Matale / Kalutara / Puttlam / Monaragala

Job profile
• Enter data, via computer, pertaining to the customers
• Update database information to reflect most current source of information.
• Follow established practices or standards for the input and presentation of information.
• Proofread and verify data entered.
• Ensure accuracy of information entered to the system.
• Prepare and/or process checks to ensure prompt payment for goods and services
• Print and distribute database information reflecting productivity and activity
• Assist with routine office duties such as typing, filing and record maintenance
• Serve as back-up for other clerical positions in the  unit
• Perform related work as assigned.

 

Candidate Profile
• Sound track record of secondary education
• Excellent skills in computer with good typing speed
• Flexibility in working hours is a must
• Experience in data entry  and document scanning 
• Should be between the ages of 19-25

 

 

 

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If you are interested in applying for any position please email your CV to careers@int.etisalat.lk mentioning the position applied for in the subject column.

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